World-Class Warehousing and Material Handling, 2E

Acknowledgments ix

CHAPTER 1
Introduction to Warehousing 1
CHAPTER 2
Warehouse Activity Profiling, Data Mining, and Pattern Recognition 21
CHAPTER 3
Warehouse Performance, Cost, and Value Measures 75
CHAPTER 4
World-Class Receiving and Put-away 109
CHAPTER 5
Pallets: Pallet Storage and Handling Systems 135
CHAPTER 6
Case Picking Systems 181
CHAPTER 7
Broken Case Picking Systems 215
CHAPTER 8
Order Picking and Shipping 257
CHAPTER 9
Warehouse Layout Optimization 291
CHAPTER 10
Warehouse Communication Systems 315

Index 345

The classic guide to warehouse operations—now fully revised and updated with the latest strategies, best practices, and case studies

Under the influence of e-commerce, supply chain collaboration, globalization, and quick response, warehouses today are being asked to do more with less. The expectation now is that warehouses execute an increase in smaller transactions, handle and store more items, provide more product and service customization, process more returns, offer more value-added services, and receive and ship more international orders.  Compounding the difficulty of meeting this increased demand is the fact that warehouses now have less time to process an order, less margin for error and fewer skilled personnel.

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