MKT353 Retail Management (Customized)

1st Edition
1307909027 · 9781307909029
This customized textbook, MKT353 Retail Management is compiled at Singapore University of Social Sciences for MKT353.
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Retail Management 11e by Levy, Grewal


    Section I The World of Retailing


1. Introduction to the World of Retailing

2. Types of Retailers

3. Digital Retailing

4. Multichannel and Omnichannel Retailing

5. Consumer Behavior




    Section II Retailing Strategy


6. Retail Market Strategy

7. Financial Strategy

8. Retail Locations

9. Retail Site Location

10. Information Systems and Supply Chain Management

11. Customer Relationship Management




    Section III Merchandise Management


12. Managing the Merchandise Planning Process

13. Buying Merchandise

14. Retail Pricing

15. Retail Communication Mix




    Section IV Human Resources and Store Management


16. Human Resources and Managing the Store

17. Store Layout, Design and Visual Merchandise

18. Customer service




    Section V Cases






M: Marketing 8e by Grewal, Levy

16. Retailing and Omnichannel Marketing





Marketing 16e by Kerin, Hartley

16. Retailing and Wholesaling




Glossary


This customized textbook, MKT353 Retail Management is compiled at Singapore University of Social Sciences for MKT353.