Marketing: 2024 Release ISE

1266930604 · 9781266930607
Marketing was designed to show today’s social and digital students how marketing adds value and how firms maintain and rely on value for establishing lasting relationships with customers. The authors explore both fundamentals and new marketing inf… Read More
SECTION 1: ASSESSING THE MARKETPLACE 
 1 Overview of Marketing 
 2 Developing Marketing Strategies and a Marketing Plan 
    Appendix 2a: Writing a Marketing Plan 
 3 Digital Marketing: Online, Social, and Mobile 
 4 Conscious Marketing, Corporate Social Responsibility, and Ethics 
    Appendix 4a: Understanding Ethics Using Scenarios 
 5 Analyzing the Marketing Environment 

SECTION 2: UNDERSTANDING THE MARKETPLACE 
 6 Consumer Behavior 
 7 Business-to-Business Marketing
 8 Global Marketing 

SECTION 3: TARGETING THE MARKETPLACE 
 9 Segmentation, Targeting, and Positioning 
10 Marketing Research and Analytics 
     Appendix 10a: Using Secondary Data to Assess Customer Lifetime Value (CLV) 

SECTION 4: VALUE CREATION 
11 Product, Branding, and Packaging Decisions
12 Developing New Products 
13 Services: The Intangible Product 

SECTION 5: VALUE CAPTURE 
14 Pricing Concepts for Capturing Value 
15 Strategic Pricing Methods and Tactics
 
SECTION 6: VALUE DELIVERY: DESIGNING THE SUPPLY CHAIN AND MARKETING CHANNELS 
16 Supply Chain and Marketing Channel Management 
17 Retailing and Omnichannel Marketing 

SECTION 7: VALUE COMMUNICATION 
18 Integrated Marketing Communications 
19 Advertising, Public Relations, and Sales Promotions
20 Personal Selling and Sales Management
Marketing was designed to show today’s social and digital students how marketing adds value and how firms maintain and rely on value for establishing lasting relationships with customers. 

The authors explore both fundamentals and new marketing influences such as digital, social and mobile marketing, marketing analytics, and the psychology influencer on consumer behavior. Written in an engaging, highly visual format with up-to-date examples throughout for today's mobile and modern students and instructors.? 

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