Content Area

Outstanding Support = Better Outcomes

McGraw Hill Asia empowers better learning outcomes for all students by removing barriers.

Our high-quality content and learning solutions contribute to meaningful results, allowing students to actively engage in course content and develop critical thinking skills they need in their course studies and beyond.


Digital Success

Our Digital Learning Consultants (DLC) are committed to support you with a range of services making your course as effective as possible.

  • Course design & set up
  • LMS integration
  • Instructor training with Connect
  • First day of class support
  • Ongoing support throughout the semester
First Day of Class Support

One of the most important factors to a successful digital implementation in course is about setting the students expectations. Give your students a seamless experience with McGraw Hill’s first-day of class resources.

  • Register easily
  • Get free 14-day temporary access
  • Understand their purchasing options
Instructor Support

Explore our instructor resource centre to help you navigate your path to success.

Student Support

McGraw Hill Asia offers support to students, so you don’t have to. From registration support and self-serve help options to ongoing technical support, we will be here to help you with your needs.

Accessibility 

Our products are developed and designed with accessibility in mind and used by all learners, including those with disabilities. We strive to meet and achieve the WCAG 2.0 AA compliance standards for all our products and services. 

Get Support Now

Spend more time teaching and less time troubleshooting. Leave the technical implementation issues to our digital technical experts.

Get Technical
Support

Email or chat with us 24 hours a day, Mon-Thu. Our digital technical support includes weekend hours.

 

Platform
Status

Use this tool to check if systems are undergoing scheduled maintenance.

 

End User Guides
for Connect

Whether you’re new to Connect or need support on using Connect, we have comprehensive step by step guides to help you.

Contact
Sales Rep

Questions on learning solutions, implementation or product fit for your course? Our trained reps are ready to help.

 

Instructor
Support

A collection of tools and resources for you to ensure a smooth implementation.

 

Contact Your Sales Rep

Questions on learning solutions, implementation or product fit for your course? Our trained reps are ready to help.

 

Instructor
Support

A collection of tools and resources for you to ensure a smooth implementation.

 

Student Support

Provides you with the support needed for you to achieve the best possible grades & make the most of your study sessions.

Hear from Your Colleagues 

Find out how you can make the most of your Connect experience, spend less time managing technology and more time with your students.

 

Getting Started with Connect

Jeff Fox, Communication Instructor, DFC

Using Connect to Unlock Student Potential

Heidi Smith, Microbiology Instructor, DFC

 

 

See how educators in Asia are succeeding with our digital solutions.

Empower Your Decision Making  

Use the Success Framework to effectively navigate the process and make better, more informed decisions. Achieve the results you’re looking for with a proven framework. Simple. Effective. Smart.

 

The Success BluePrint

Effectively navigate
the decision-making process.

The Success Checklist

Print it and start checking
off items on your way to success.

See how educators in Asia are succeeding with our digital Solutions.

Making the transition to remote learning?
Watch McGraw Hill on demand webinars to help you get started.

 

Digital Success

Our Digital Learning Consultants (DLC) are committed to support you with a range of services making your course as effective as possible.

 

  1. Course design & set up
  2. LMS integration
  3. Instructor training with Connect
  4. First day of class support
  5. Ongoing support throughout the semester

 

Self-Serve Connect Training

Whether you’re new to Connect or just need a refresher, we have training resources to help you make the most of your course. 

 

Schedule Hands-On Training

Contact your local Digital Success Consultant to learn more about how you can use Connect in your course.

 

First Day of Class Support

One of the most important factors to a successful digital implementation in course is about setting the students expectations. Give your students a seamless experience with McGraw Hill’s first-day of class resources.

  • Register easily
  • Get free 14-day temporary access
  • Understand their purchasing options

For more about first day of class resources, contact your McGraw-Hill Learning Solutions Consultant.